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My wife and I talked about banking cord blood but with everything going on we (I) forgot to place the order, I ordered the kit the night before a scheduled C-Section and kit was delivered at 7.30 am, just in time for a 10 am C-section.
I called a few companies and received lots of information. Then when it came time to order, I called on a Sunday afternoon, guess what, Utah Cord Bank answered! Michael answered my additional questions and I placed the order with him over the phone.